|Iterative interpreting of a brand's essential future |
Looking forward and you actually do need to go out to the future and have a look at a few alternative futures and work backwards and see your current brand, what it stands for, what it means, how that stacks up against alternative futures - if you can do that then you actually have a chance of managing the brand successfully to get the future you want.
Chris Mole in the BBC for Business video "Branding - the Marketing Advantage"
|Crafting the multi-faceted personality of Levi's|
Until quite recently, a view prevailed that brand campaigns achieved the most impact by being one dimensional. At the extreme the brand was still conceptualised as a product that was best supported by a Unique Selling Proposition (USP). This did have the virtue of management simplicity, but truly powerful brand organisations now direct personalities with more intriguing breadth and depth.
Whilst Levi's has always thought of its friendship with consumers in more broadly empathic terms than purists of the USP school, it is only as the great Levis 501 campaigns have blossomed since the late 1980s that the brand has fully visualised the multifaceted personality it wants to be. Looked at from the consumer viewpoint, Levi's is now offering an a la carte menu of feelings which you may select to wear or to keep in your wardrobe. As the figure below shows, Levi's now has seven dominant character traits. No advertisement can meaningfully portray all of these. So in keeping the Levi's personality fresh and appealing as a youth brand, Levi's marketers and advertising agency Bartle, Bogle, Hegarty keep on choosing a "do now" selection of traits to be embedded in the next commercial in the epic Levi's 501 Serial.
|Figure 1 : Levi's Personality traits (rows) triggered by commercials in the campaign series (columns)|